Privacy policy

Privacy Policy

1. Introduction

At Femali, we place great importance on the protection of your personal data.

This Privacy Policy aims to transparently inform you about how we collect, use, and protect your data, in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

Personal data is collected and processed by:

Femali
Email: support@femaliboutique.com

3. Data We Collect

We collect the following information when you use our website:

  • First and last name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via providers such as Shopify, Stripe, and PayPal)

  • Order history

  • Browsing data (cookies, pages visited)

4. Purpose of Data Collection

Your data is used to:

  • Process and ship your orders

  • Send transactional emails (order confirmation, shipping updates)

  • Provide customer support

  • Send promotional offers (with your consent)

  • Analyze website traffic and usage

5. Legal Basis for Processing

In accordance with the GDPR, the processing of your data is based on:

  • Performance of a contract (order processing)

  • Your consent (newsletter subscription)

  • Compliance with legal obligations (invoicing and accounting requirements)

  • Legitimate interest (service improvement and fraud prevention)

6. Data Recipients

Your data is accessible only to:

  • Our internal team

  • Our logistics and payment service providers

  • Our management tools (Shopify, email marketing tools, etc.)

Femali does not sell or share your personal data with unauthorized third parties.

7. Data Retention Period

  • Customer data: 5 years after the last interaction

  • Invoicing data: 10 years (in compliance with legal obligations)

  • Cookies: Maximum of 13 months

8. Your Rights

In accordance with applicable legislation, you have the following rights:

  • Right of access to your data

  • Right to rectification

  • Right to erasure ("right to be forgotten")

  • Right to data portability

  • Right to object to or restrict processing

To exercise your rights, please contact us at:
support@femaliboutique.com

9. Cookies

Our website uses cookies to:

  • Ensure proper functioning of the shopping cart and checkout process

  • Measure website traffic (Google Analytics, Meta Pixel, etc.)

  • Provide personalized advertising

You may manage your cookie preferences at any time through our cookie banner.

10. Security

Femali implements all necessary technical and organizational measures to protect your personal data, including:

  • SSL encryption

  • Secure servers

  • Restricted data access

11. Policy Updates

Femali reserves the right to modify this Privacy Policy at any time.
Any updates will be published on this page.

Last updated: April 2025